Cookies Policy

This Cookies Policy forms an inseparable part of the online platform Privacy Policy (hereinafter, the "Platform"), available on the website with the URL address on the respective mobile device applications. 

To facilitate platform browsing, HELLO AUSTRALIAN, S.L., with Tax ID B42649707 and registered office at C/ Juan de la Cierva, 43, 2 Plta, local 4 y 5, 03203 ELCHE (Alicante), hereby informs you that it uses data storage and recovery devices, cookies, tracking pixels and technologies with similar functions (hereinafter, the “Cookies”).

In all cases, you are hereby informed that the provider is the party responsible for the Cookies and for processing the data obtained through first-party and third-party Cookies and for deciding on the purpose, contents and use of processing the information obtained.

¿What is a cookie?

Cookies are files that contain small amounts of information that are downloaded on the user’s device when they visit a website. 

Cookies are essential for correct Internet operation; they cannot damage the user's equipment / device, and when they are enabled in the settings of your browser, they help identify and resolve possible errors related to the Platform operation. Cookies have many uses, such as allowing you to efficiently navigate between pages, remember your preferences and, in general, improve your experience as a user. They also help you ensure that the ads you see online are those that best suit you and your interests.


By accepting the Cookies banner that appears when you first browse the Platform or by selecting the Cookie settings, you expressly agree to the use of those Cookies on your devices. If you disable the Cookies, some of the Platform functions may not work correctly.

In particular, the provider uses Cookies for the purposes described below. In the event that the provider uses other Cookies in the future for the purpose of offering other, better services, the user will be duly informed.

¿Types of cookies?

Cookies are classified on the basis of 3 criteria:

  1. The cookie owner:
    - First-party: 
    these cookies are sent to the user’s terminal equipment from a computer or domain managed by the editor from which the service requested by the user is provided. 
    - Third-party: these cookies are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

  2. The time they remain enabled:
    - Session cookies:
    these cookies are designed to obtain and store data while the user accesses a website. They are normally used to store information that must only be stored to provide the service requested by the user during one session and they disappear once the session has ended.
    - Persistent cookies (minutes or years): these cookies continue to store data in the terminal and they may be accessed and processed by the cookie owner for an established period of time, which may vary from a few minutes to several years. In this case, the company must decide whether it is necessary to use persistent cookies, since they may entail risks to privacy, which may be reduced by using session cookies. In any case, when persistent cookies are installed, it is advisable to reduce their duration to the minimum time possible, depending on the purpose of their use. Maximum duration: two years. 

  3. Purpose:
     Technical, customisation, analysis, advertising or behavioural advertising.

  • Technical cookies: these cookies allow the user to browse a website and make use of the different options or services it provides, including those which, in this case, can be used by the company to permit the management and operation of the website and enable its functions and services, such as controlling traffic and communicating data, identifying the session, accessing areas with restricted access, remembering the items of an order, performing the purchase process of an order, managing payments, controlling fraud related to the security of the service, submitting registration requests or taking part in an event, using security elements while browsing, storing contents for the broadcasting of videos or audio, enabling dynamic contents (for example, animation when uploading a text or an image) or sharing contents on social networks.
  • Preference or customisation cookies: these cookies make it possible to remember information so that the user can access the service with certain characteristics that may make their experience different from that of other users, such as the language, the number of results shown when the user conducts a search, the appearance or content of the service, based on the type of browser used to access the service or the region from where the service is accessed, etc.
  • Analysis or measurement cookies: these cookies permit their owner to track and analyse the behaviour of the users of the website to which they are linked. The information obtained using these cookies is used to measure the activity of the website, application or platform in order to make improvements based on the analysis of the data related to the use made of the service by users.
    In relation to the processing of data obtained with analysis cookies, the Article 29 Working Party has declared that although they are not exempt from the obligation to obtain informed consent in order to use them, it is highly unlikely that they pose a risk to the privacy of users, provided they are first-party cookies that process the aggregated data for a strictly statistical purpose, that information is provided about their use and that users are able to reject their use.

  • Behavioural advertising cookies: these cookies store information about the behaviour of users, obtained through the continuous observation of their browsing habits, which enables the development of a specific profile for showing adverts, based on that profile.

    It should be mentioned that the law establishes the existence of cookies for which no consent is required in two particular cases:
    a.- To only permit communication between the user's equipment and the network.
    b.- To provide a service that has been expressly requested by the user.

    More explicitly, the following types of cookies do not require the user's consent:
    - Entry, login.
    - Authentication.
    - Security (for example, to control identification attempts).
    - Multimedia session.
    - Session for load balancing.
    - For exchanging social contents (for sharing on social networks).

  • Information about the types of cookies that are used and their purpose.

    What types of cookies are there?

fb_sessionDwe, shopify_visited

TECHNICAL This cookie is used by the PHP encryption language to allow the session variables to be stored on the web server. This cookie is essential for proper operation of the website.
1 year
More information 
_shopify_sa_t, _shopify_fs, _gat_UA-, _landing_page, _shopify_y, _gid, _ga, _shopify_s, _s, _shopify_sa_p, _y, _gclxxxx, _gat_xxxxxxxxxxxxxxxxxxxxxxxxxx, _shopify_d, _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx, _uetvid, _shopify_tw, _shopify_tm
TECHNICAL These cookies allow the site to offer better functionality and customisation. They may be established by us or by third parties whose services we have added to our websites. If you do not permit these cookies, some of our services will not operate correctly.
days, 16 days, 14 days, 0 days
Cookies Google Analytics

More information
ANALYSIS Cookies to create a unique user identifier.
It is used later by the Google Analytics services to calculate the number of visitors, session and company data.
2 años

ANALYSIS Used to limit the percentage of requests.
1 min

ANALYSIS Used to distinguish users.
48 h
Más información
ADVERTISING Facebook’s main advertising cookie. It is used to offer, analyse and enhance the relevance of the ads.
90 days

ADVERTISING Identifies browsers to guarantee the security and integrity of the website, including the recovery of accounts and identification of accounts that could be at risk.
2 years

ADVERTISING Identifies the browser for authentication purposes at the start of the session.
2 years

ADVERTISING Used by Facebook to offer a series of advertising products such as offers from external advertisers in real time.
1 year

ADVERTISING They identify the website and technical cookies for sharing contents via Facebook.
14 hours

ADVERTISING They identify the website and technical cookies for sharing contents via Facebook.
1 year

ADVERTISING Used by Facebook to offer a series of advertising products such as offers from external advertisers in real time.
3 months

Más información
__stripe_mid; __stripe_orig_props; __stripe_sid
TECHNICAL Stripe is used to process credit card payments. Stripe uses cookies to remember the user and permit payments without storing credit card in its own servers.
Moove GDPR Popup Plugin
TECHNICAL They remember the cookie preference of a user and the consent given or withdrawn for the current website.
1 year
Double click (google)

More information
IDE, DSID, id, _drt_
ADVERTISING They are used to enhance advertising. They are normally used to orient the advertising based on the content that is relevant for a user, improve reports on campaign performance and avoid showing adverts that the user has already seen.
Google AdWords
ADVERTISING Used by Google DoubleClick to check whether the user’s browser accepts cookies.
It expires with the session.

ADVERTISING Used by Google DoubleClick to record and report the actions of the website user or click on an advertiser's ad in order to measure the efficacy of the advert and present ads that are oriented to the user.
2 years
_pinterest_ct_rt, _pinterest_ct_ua

ADVERTISING These cookies may be in any part of the website and are placed by our advertising partners.
1 year
attribution_user_id, __tld__, __cfduid

TECHNICAL These cookies allow the site to offer better functionality and customisation. They may be established by us or by third parties whose services we have added to our websites. If you do not allow these cookies, some of our services will not operate correctly.
1 year
_gat, _ga, _gid, sp_landing, sp_t
TECHNICAL These cookies allow the site to offer better functionality and customisation. They may be established by us or by third parties whose services we have added to our websites. If you do not permit these cookies, some of our services will not operate correctly.
0 days, 730 days, 1 days, 1 days, 60 days
amazon pay
TECHNICAL Amazon Pay is used to process credit card payments. Amazon Pay uses cookies to remember the user and permit payment processes without storing the credit card data in its servers.

Information about how to accept, reject, revoke consent or delete cookies

Users can permit or block cookies as well as delete their browsing data (including cookies) from the browser they use. Users can consult the options and instructions their browser offers for this purpose. Users must know that if they accept third-party cookies, they must delete them from the browser options.

Information about data transfers to third parties made by the editor

Users can receive information about transfers to other countries made by the third parties identified in this Cookies Policy in their respective policies (see the links provided in the cookies list used by the company).

Data protection

Tax ID: B42649707
Postal address: C/ Juan de la Cierva, 43, 2 planta, local 4 y 5 Elche, Alicante / Spain 03203.

As the Controller of the personal data furnished by the User of this website, the company hereby informs you that said data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December 2018 (LOPDGDD). To that end, we provide you with the following information related to processing:  

PURPOSE OF THE PROCESSING: To conduct statistical studies on visits to the website, send notifications, marketing management and knowledge about the browsing habits of the website user. 

LEGAL GROUNDS FOR PROCESSING: Consent of the data subject. Art. 6.1.a GDPR.

PERIOD FOR STORING THE DATA: Some of the cookies used on this website will store your data while you continue to browse with the session open. On the other hand, the data obtained by third-party cookies will be stored for no more than two years. However, the user may delete the information whenever they want, as explained above in this Policy.


You may disable our first-party cookies if you want. But if you do, some of the functionalities may not be executed correctly or browsing may be more difficult. For this reason we recommend you keep them enabled and delete them when you exit the website, if you wish.

↳ How to delete cookies after browsing our Platforms

Users can restrict, block or delete FASTLOVE’s cookies or those of any other website from their browser. The operation is different for each browser. To find out how to do it, go to the help menu of your browser which establishes the procedure for deleting them. For more information, visit the following websites:

Google Chrome ● Mozilla Firefox ● Safari ● Internet Explorer

It is possible that when you disable the cookies, the website will not function correctly or you may not be able to access certain website functions.

↳ More information about the operation, use and management of cookies

In addition, you can use your browser to browse privately so that your system does not store any undesirable information in your hard disk drive.

You can even see all the cookies stored by your browser in the hard disk drive and delete them one by one, if you wish. For instance, if your operating system is Windows 7 and it uses version 10 of the Internet Explorer browser, the cookies stored by this browser on your hard disk drive are usually located at the following path: C:Users[NombreUsuario]AppDataLocalMicrosoftWindowsTemporary Internet Files.

Lastly, you should know that most browsers tell you how to avoid accepting new cookies, how to receive a notification about a new cookie or how to completely disable cookies. For more information about how cookies function, we recommend you consult the "help" section shown on the toolbar of your browser (you can also press F1 in Windows equipment to access the help section).

For more information about cookies, read the Spanish Data Protection Agency “Guidelines on the use of cookies”. 


The Data Controller may modify the Cookies Policy unilaterally in the event of a change in current legislation, case-law doctrine or internal criteria.

All changes to this Policy will be published at this same address.